Customer Service Representative
THOMPSON PHARMACY & MEDICAL THOMPSON PHARMACY & MEDICAL Traverse City, MI Traverse City, MI Part-time Part-time $17 - $18 an hour $17 - $18 an hour Calling all Compassionate Customer Service Superstars! Join our Team as a Durable Medical Equipment Customer Service Representative! Are you a people person with a passion for making a difference in others' lives? Are you skilled at providing exceptional service and creating positive experiences? Look no further! Step into a rewarding role as a Durable Medical Equipment Customer Service Representative, where your caring nature and problem-solving abilities will shine.
Why Choose Us? Meaningful Impact:
Be the vital link between patients, healthcare providers, and durable medical equipment solutions, helping improve lives and well-being.
Supportive Environment:
Join a collaborative team that values empathy, kindness, and a customer-centric approach, fostering a positive work atmosphere.
Continuous Growth:
Develop valuable skills through training, mentorship, and opportunities for career advancement within the dynamic healthcare industry.
Empathy in Action:
Make a real difference by providing compassionate support, guidance, and solutions to individuals facing medical challenges.
Responsibilities:
Customer Care:
Offer warm, empathetic assistance to patients, caregivers, and healthcare professionals via phone, email, or in-person interactions.
Problem Resolution:
Act as a reliable resource to troubleshoot inquiries, provide guidance, and address concerns related to durable medical equipment.
Documentation:
Maintain detailed records, update patient information, and ensure compliance with relevant protocols and regulations.
Education and Guidance:
Provide clear instructions on equipment usage, maintenance, and safety, empowering patients and caregivers.
Qualifications:
Stellar Communication:
Excellent verbal and written communication skills to interact professionally and compassionately with diverse individuals.
Empathy and Patience:
Ability to show understanding, listen actively, and provide calm reassurance during challenging situations.
Organizational Skills:
Strong attention to detail and multitasking abilities to manage inquiries, orders, and documentation effectively.
Problem-Solving Aptitude:
A resourceful mindset to identify solutions and escalate complex issues when necessary.
Join our team as a Durable Medical Equipment Customer Service Representative, where your dedication to exceptional service will touch lives and create lasting positive experiences.
Apply today and be part of a compassionate team that truly makes a difference! Job Type:
Part-time Pay:
$17.
00 - $18.
00 per hour Experience level:
No experience needed Shift:
Day shift Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Why Choose Us? Meaningful Impact:
Be the vital link between patients, healthcare providers, and durable medical equipment solutions, helping improve lives and well-being.
Supportive Environment:
Join a collaborative team that values empathy, kindness, and a customer-centric approach, fostering a positive work atmosphere.
Continuous Growth:
Develop valuable skills through training, mentorship, and opportunities for career advancement within the dynamic healthcare industry.
Empathy in Action:
Make a real difference by providing compassionate support, guidance, and solutions to individuals facing medical challenges.
Responsibilities:
Customer Care:
Offer warm, empathetic assistance to patients, caregivers, and healthcare professionals via phone, email, or in-person interactions.
Problem Resolution:
Act as a reliable resource to troubleshoot inquiries, provide guidance, and address concerns related to durable medical equipment.
Documentation:
Maintain detailed records, update patient information, and ensure compliance with relevant protocols and regulations.
Education and Guidance:
Provide clear instructions on equipment usage, maintenance, and safety, empowering patients and caregivers.
Qualifications:
Stellar Communication:
Excellent verbal and written communication skills to interact professionally and compassionately with diverse individuals.
Empathy and Patience:
Ability to show understanding, listen actively, and provide calm reassurance during challenging situations.
Organizational Skills:
Strong attention to detail and multitasking abilities to manage inquiries, orders, and documentation effectively.
Problem-Solving Aptitude:
A resourceful mindset to identify solutions and escalate complex issues when necessary.
Join our team as a Durable Medical Equipment Customer Service Representative, where your dedication to exceptional service will touch lives and create lasting positive experiences.
Apply today and be part of a compassionate team that truly makes a difference! Job Type:
Part-time Pay:
$17.
00 - $18.
00 per hour Experience level:
No experience needed Shift:
Day shift Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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